What are the LogDelivery Operation, XXX--S3-Egress-Bytes, or XXX--S3-Egress-ComprBytes charges on my AWS bill? How can I check, scale, delete, or drain my worker nodes in Amazon EKS? How do I create and enable quick connects in Amazon Connect? How do I minimize data loss during scheduled maintenance of my ElastiCache nodes running Memcached? How can I change the status of my nodes from NotReady or Unknown status to Ready status? How do I troubleshoot performance issues with VACUUM in Amazon Redshift? How can I fix this? How do I use AWS Single Sign-On permission sets? How can I mount an Amazon EFS volume to AWS Batch in a managed compute environment? I enabled public access on my bucket's ACL using the Amazon S3 console. What do I do if my Amazon SES emails fail DMARC validation for SPF alignment or DKIM alignment? Why is my Amazon EFS file system read-only? How do I enable functions, procedures, and triggers for my Amazon RDS MySQL DB instance? How can I use wildcards with explicit deny with Principal elements instead of NotPrincipal elements in an Amazon S3 bucket policy? Why can't I connect to an endpoint service from my interface endpoint in an Amazon VPC? How do I set dynamic environment variables for Docker multi-stage builds in Elastic Beanstalk? How do I get started with using AWS SSO and access the user portal? Why isn't my SC1 or ST1 EBS volume achieving the rated throughput performance? How do I increase the service quota of my Amazon EC2 resources? How do I access the Kubernetes Dashboard on a custom path in Amazon EKS? How do I use and manage Amazon Redshift WLM memory allocation? Where can I find the events in the CloudTrail event history? What do I do if I receive the error "Your account is in an invalid state" when I try to access services through my AWS account? Why does CloudWatch show that my Amazon SageMaker endpoint's CPU or GPU utilization is greater than 100%? How do I resolve the "maximum number of failed attempts" error when I try to verify my AWS account by phone? How do I share AWS Secrets Manager secrets between AWS accounts? Why did my CloudWatch canary stop running? How can I configure VPN as a backup for my AWS Direct Connect connection? How can I automate the replacement of unhealthy Amazon EC2 instances in an Elastic Beanstalk environment? Why won't my pods connect to other pods in Amazon EKS? Why is my AWS Batch job stuck in RUNNABLE status? How do I set up Kubernetes Metrics Server and Horizontal Pod Autoscaler on Amazon EKS? How can I allow users to download from and upload to the bucket? How can I detect false positives caused by AWS Managed Rules and add them to a safe list? How do I resolve the error "unable to create input format" in Athena? How do I create another master user for my Amazon RDS DB instance that is running MySQL? How can I filter Enhanced Monitoring CloudWatch Logs to generate automated custom metrics for Amazon RDS? How do I push custom metrics to CloudWatch? How do I stop a running query on my Amazon RDS instance that is running MySQL? What documentation does AWS Europe provide to help me understand my billing and tax liability? How can I use a Lambda function to create an Amazon SageMaker notebook instance? Get a personalized view of AWS service health Open the Personal Health Dashboard Current Status - Dec 8, 2020 PST. Why am I not receiving validation emails when using ACM to issue or renew a certificate? How do I enable end-to-end HTTPS connectivity with AWS PrivateLink? In our AWS Backup Resource Center, you’ll find a selection of free resources to help you protect your AWS environment from downtime. How do I add new user accounts with SSH access to my EC2 instance using cloud-init and user data? How do I troubleshoot CloudWatch Logs so that it streams to my Amazon ES domain? Why does my EBS volume have a status of "error"? Amazon Web Services publishes our most up-to-the-minute information on service … What do I do if AWS resources are being used to crawl my website? How do I troubleshoot this? How do I troubleshoot an AWS Lambda-backed custom resource that's stuck in DELETE_FAILED status or DELETE_IN_PROGRESS status in AWS CloudFormation? How can I find out why my Amazon SES email using the SendTemplatedEmail operation fails to get delivered? How do I begin the process? Why did I receive the IAM error "AWS was not able to validate the provided access credentials" in some AWS Regions? How can I set my Amazon Connect outbound caller ID dynamically based on country? Why can't I connect to an endpoint service from my interface endpoint in an Amazon VPC? I want to migrate my data to AWS using CloudEndure Migration. Why doesn't the CurrItems metric in my Memcached cluster decrease when the keys expire? How do I troubleshoot authentication errors when I use RDP to connect to an EC2 Windows instance? Why isn't CloudFront returning my default root object from a subdirectory? How can I send custom HTTP responses for specific URLs from an Application Load Balancer? How do I set up an IAM user and sign in to the AWS Management Console using IAM credentials? How can I troubleshoot failed remediation executions in AWS Config? How do I resolve the error "The request could not be satisfied. Why can't I connect to my Elastic Beanstalk instance using SSH? When I create an Amazon EMR cluster, I get an "EMR_DefaultRole is invalid" or "EMR_EC2_DefaultRole is invalid" error. How can I troubleshoot AWS Config console error messages? After I use AWS Organizations to create a member account, how do I access that account? What do I do if the tax I'm charged for AWS services is incorrect? How do I add users to an Amazon Chime team account? Why is my Amazon RDS DB instance is in a failed state? How do I monitor automatic recovery of my EC2 instances using CloudWatch alarms and SNS? How can I improve the transfer performance of the sync command for Amazon S3? I'm receiving a "Kernel panic" error after I've upgraded the kernel or tried to reboot my EC2 Linux instance. How do I use an MFA token to authenticate access to my AWS resources through the AWS CLI? How do I make my Amazon Elasticsearch Service domain more fault tolerant? How do I issue a bulk upload to a DynamoDB table? When I use a built-in classifier to parse a fixed-width data file, the AWS Glue crawler classifies the file as UNKNOWN. Why am I getting a "Server refused our key" error when I try to connect to my EC2 instance using SSH? I'm able to access Amazon S3 when I use the AWS CLI, but I get an Access Denied error when I use an AWS SDK. I defined my Lambda integration in API Gateway using a stage variable. Request Blocked" from CloudFront? How do I create an Android platform application in Amazon SNS for push notifications? How can I speed up the creation of a global secondary index for a DynamoDB table? How can I use Amazon Redshift as the target endpoint for my AWS DMS task? How do I migrate a Dedicated Host or Dedicated Instance to another Dedicated Host? Why is my Lambda function batch size smaller than the configured batch size? How can I troubleshoot the error "Your socket connection to the server was not read from or written to within the timeout period" from Amazon S3? How do I upload my Windows logs to CloudWatch? How can I resolve high CPU utilization on my T2 or T3 EC2 Windows instance if my CPU is being throttled? How do I include my dedicated IP address as part of my default IP pool on Amazon SES? Why did GuardDuty generate findings for an IAM access key ID that I can't find? Can I restrict the access of IAM users to specific Amazon EC2 resources? Why wasn't my Lambda function triggered by my CloudWatch Events rule? How do I troubleshoot this? How do I check the version number for an Amazon Aurora for MySQL or PostgreSQL DB instance? Why doesn't the Amazon S3 console show all the buckets that I have access to? I created an API Gateway API with a proxy resource by using AWS CloudFormation or OpenAPI (Swagger). How do I change the volume size or compute type of a WorkSpace? How do I troubleshoot VPN tunnel connectivity to my Amazon VPC? How can I connect to my Amazon RDS DB instance using a bastion host from my Linux/macOS machine? How do I resolve the "No 'Access-Control-Allow-Origin' header is present on the requested resource" error from CloudFront? How can I transfer my data to my AWS Snowball Edge device? My Amazon S3 bucket has default encryption using a custom AWS KMS key. Why did Amazon EC2 Auto Scaling terminate an instance? When I try to connect to an EC2 Windows instance with more than 2 concurrent RDP client sessions, I receive an error message. How do I resolve an unauthorized server error when I connect to the Amazon EKS API server? How can I automate the cleanup of Docker containers and images in Amazon ECS? How can I troubleshoot "ERROR: null value in column violates not-null constraint" for my AWS DMS full load and CDC task? How can I improve the security of my Amazon RDS MySQL DB instance using the validate_password plugin? How do I allow domain users RDP access to an EC2 Windows instance using group policy in AWS Managed Microsoft AD? How do I regain access? How can I grant a user access to a specific folder in my Amazon S3 bucket? How do I install a software package from the Extras Library on an EC2 instance running Amazon Linux 2? How do I set up the ALB Ingress Controller on an Amazon EKS cluster for Fargate? How do I stream data from CloudWatch Logs to a VPC-based Amazon Elasticsearch Service cluster in a different account? Should I use CloudFront to serve my website content? How do I estimate the cost of my planned AWS resource configurations? How can I enable logs on an Aurora Serverless cluster so I can view and download the logs? I created an API Gateway API with Lambda integration by using AWS CloudFormation or OpenAPI (Swagger). Is my NAT gateway accepting inbound traffic from the internet? When I query CSV data in Athena, I get the error "HIVE_BAD_DATA: Error parsing field value '' for field X: For input string: """, My Amazon Athena query fails with the error "HIVE_BAD_DATA: Error parsing field value for field X: For input string: "12312845691"". How do I troubleshoot issues with VPC route tables? My Amazon EMR cluster fails to launch and I get the error "bootstrap action returned a non-zero return code". How do I reset the account password in Amazon Redshift? How do I resolve the "java.lang.ClassNotFoundException: com.example.package.resource.HandlerWrapper" error in AWS CloudFormation? How can I troubleshoot pod status in Amazon EKS? How can I resolve SageMaker Python SDK rate exceeded and throttling exceptions? How do I use the AWS Cost and Usage report? How long is the Amazon RDS maintenance window? Why is my AWS DMS task in an error status? How do I automate the creation of AMIs based on my EBS-backed EC2 instance using Systems Manager Automation? How do I resolve Amazon Inspector vulnerability notifications for previous kernel versions? How do I set up a Spark SQL JDBC connection on Amazon EMR? How do I create a subscription between my Amazon SQS queue and an Amazon SNS topic in AWS CloudFormation? How do I create VPC endpoints so that I can use Systems Manager to manage private EC2 instances without internet access? How do I reset the MariaDB root password on an Amazon EC2 instance that's running Amazon Linux 2? How can I create CloudWatch alarms to monitor the Amazon RDS free storage space and prevent storage full issues? How do I resolve the "Server.InternalError: Internal error on launch" error for a failed stack in AWS CloudFormation? What advanced tools can I use with EC2Rescue for Linux to do that? How do I resolve this? How do I implement Redis keyspace notifications in ElastiCache? How do I manage permissions across namespaces for my IAM users in an Amazon EKS cluster? How do I restore or recover a terminated Amazon EC2 instance? For more information, see How do I change my AWS Support plan? Can I export my ACM certificates to other AWS Regions or AWS accounts? What do I do if I get a "It looks like you aren't authorized" error when trying to use Amazon Lightsail? How can I troubleshoot high CPU utilization for Amazon RDS or Amazon Aurora PostgreSQL? How do I remove StackSets from deleted or suspended accounts in AWS CloudFormation? Why can’t I select an Availability Zone for my Amazon VPC interface endpoint? How do I sign in to the AWS Management Console? Can I merge multiple AWS accounts together? How do I add or update my Tax Registration Number or Business Legal Address for my AWS account? Why did GuardDuty report the finding HIDDEN_DUE_TO_SECURITY_REASONS? How do I resolve problems connecting to my Amazon DocumentDB cluster? How do I configure HugePages on my Amazon EC2 Linux instance? What is Amazon EMR, and how can I use it for processing data? For security purposes, AWS Support doesn’t have a phone number. How can I decode and verify the signature of an Amazon Cognito JSON Web Token? Why am I getting the error "The e-mail address you provided does not match any account on record" when I add an account to my Amazon S3 bucket's ACL? All users have access to account and billing help in the AWS Support Center. How do I use webhooks to publish Amazon SNS messages to Amazon Chime, Slack, or Microsoft Teams? How can I increase the maximum query string length in Athena? Why is my Storage Gateway activation failing when I try to activate my gateway using an Amazon VPC endpoint? How can I see the Amazon S3 source file for a row in an Athena table? How do I unencrypt an encrypted EBS volume? I receive HTTP 5xx errors when connecting to web servers running on EC2 instances configured to use Classic Load Balancing. I've deleted snapshots of my EBS volume, and then I deleted the volume. How do I enable binary logging for my Amazon Aurora MySQL cluster? Why won't the credit code that I received from AWS Educate work in the Billing console? How do I share keys with others users to only allow certain crypto functions in CloudHSM? Aditya shows you how to process data with Amazon EMR, Abiodun shows you how to attach or replace an instance profile on an Amazon EC2 instance, Amy explains how to sign up for Amazon Mechanical Turk, Nivea shows you how to stop and start instances using the Amazon EC2 instance scheduler, Mahendra shows you how to resolve authorization errors in Amazon EKS, Mohamad shows you how to create an IAM policy to control access to Amazon EC2 resources using tags. How do I notify AWS AppSync subscribers of external database updates that aren't performed through mutations? How are Amazon EC2 Reserved Instances that are size flexible calculated? How can I identify and resolve unwanted health checks from Route 53? How do I update the address associated with my AWS account? If you don't see what you need here, check out the AWS Documentation, visit the AWS Discussion Forums, or visit the AWS Support Center. Why does CloudFront still show the old certificate? The most effective support … Whether you have account or technical questions, we have the answers you need through our support options for developers. How can I view encryption information about my AMI or snapshot? How do I view my AWS CloudHSM audit logs? How do I fix this? I want to contact AWS Support for help. How can I troubleshoot intermittent 500 Internal Error responses from Amazon S3? How do I resolve the "Action needed" status of my Route 53 Resolver endpoint? How do I set up Okta as a SAML identity provider in an Amazon Cognito user pool? How do I migrate my SSL certificate to the US East (N. Virginia) Region for use with my CloudFront distribution? How can I distribute read requests across multiple Amazon RDS read replicas? How do I resolve the "Image does not exist" error when my tasks fail to start in my Amazon ECS cluster? Why isn't my Amazon S3 lifecycle configuration rule transitioning objects into the GLACIER storage class? How do I access my EFS file system across accounts using IAM authorization and EFS Access Points? When other AWS accounts upload objects to my Amazon S3 bucket, how can I require that they grant me ownership of the objects? Why am I unable to perform elastic resize for my Amazon Redshift cluster? How can I troubleshoot AWS Artifact organization agreement access or download errors? How do I configure geoproximity routing using the Route 53 console? How can I configure self-managed Microsoft AD Multi-AZ Amazon FSx permissions? How can I set up my VPC endpoint service to use a custom private DNS name? Why can't I copy an object between two Amazon S3 buckets? I tried to delete my ACM certificate but received an error that it is in use with other AWS resources. How can I troubleshoot storage consumption in my Amazon RDS DB instance that is running SQL Server? How do I use pivoted data after an AWS Glue relationalize transformation? How do I use AWS Systems Manager to join a new EC2 Windows instance to my AWS Directory Service domain? Description Amazon Web Services Security Operations Center (AWS-SOC) is looking for an individual to work as a Security Support Engineer within the AWS SOC Cloud Operations (CloudOps) team. How do I configure Amazon EMR to run a PySpark job using Python 3.4 or 3.6? How do I remove a stored payment method from my AWS account? How do I use a Splunk log driver with an Amazon ECS task on Fargate? Why is there a replication delay on my DynamoDB global table? Why did my Amazon Redshift query status change from "Completed" to "Aborted" when no changes were made? How do I share manual Amazon RDS DB snapshots or Aurora DB cluster snapshots with another AWS account? How do I allocate memory to work as swap space in an Amazon EC2 instance by using a swap file? My AWS Glue job or dev endpoint fails because the connection to Amazon Redshift or Amazon RDS times out. How can I troubleshoot issues with using a custom SSL certificate for my CloudFront distribution? Bad Request" from Amazon CloudFront? How do I troubleshoot failed Amazon SNS push notification deliveries?. How can I resolve the error that I receive when I subscribe an AWS Lambda function to a push-based event source in AWS CloudFormation? How can I pass secrets or sensitive information securely to containers in an Amazon ECS task? How do I verify that I've upgraded my Redshift JDBC or ODBC driver? What is the maintenance window for Amazon RDS and Amazon Redshift? How do I resolve the “VpcPeeringConnection failed to stabilize” error in AWS CloudFormation? How can I prevent the AWS Glue crawler from creating multiple tables? Why did my CloudWatch alarm trigger when its metric doesn't have any breaching data points? How do I troubleshoot an Amazon SES configuration set that isn't working? How can I provide granular access to Lambda functions? How can I troubleshoot and resolve high CPU utilization on my DocumentDB instances? Why can't clients connect to my ELB load balancer? Why am I getting the "CROSSSLOT Keys in request don't hash to the same slot" error while doing multi-key operations on a Redis (cluster mode enabled) ElastiCache cluster? How do I view CPU and memory usage for my Amazon Aurora DB cluster? How do I optimize performance when uploading data to an Amazon S3 bucket or transferring data between Amazon S3 buckets? I enabled object-level logging for my Amazon S3 bucket. How do I increase the available disk space on my Amazon ECS container instances if I launched my container instances as standalone Amazon EC2 instances? Why can't I access a specific folder or file in my Amazon S3 bucket? To contact AWS Support, do the following: If you can't sign in to your AWS account because you forgot your sign-in credentials, see What do I do if I forgot the sign-in credentials for my AWS account? I received an error indicating that the "Network Load Balancer is currently associated with another service" when I tried to delete my Network Load Balancer. How do I use multiple CIDR ranges with Amazon EKS? How do I create a Storage Gateway for volumes using Amazon EC2 as the host platform? I successfully created a SPF record in Route 53, but other mail providers are not able to identify it. I am unable to access an AWS Secrets Manager secret from another KMS account after updating the encryption key, and receive an error message. How can I configure an AWS Glue ETL job to output larger files? What AWS services or resources support cost allocation tags? How can I recover an accidentally deleted AMI? Why is my EC2 Windows instance down with an instance status check failure? How do I resolve the "Unable to verify/create output bucket" error in Amazon Athena? Why am I getting an Access Denied error message when I upload files to my Amazon S3 bucket that has AWS KMS default encryption? Why are the forecasted costs in my Billing and Cost Management console unexpectedly high? Why can't I see the phone icon to open the CCP in my Amazon Connect contact center? How do I troubleshoot VPN tunnel inactivity or instability issues for my network device? How do I resolve intermittent connection issues when using a NAT instance? How do I delete an AWS CloudFormation stack that's stuck in DELETE_FAILED status? How can I improve the speed of an AWS DMS task that has LOB data? How can I use a custom UI template with AWS-provided Lambda functions in Ground Truth? Why aren't my Reserved Instances applying to my billing in the way I expected? I accidentally disabled network connectivity to my Amazon EC2 Windows instance. How do I resolve issues with an Amazon DocumentDB instance that is in an incompatible-network state? How can I resolve a custom domain name from resources in my VPC without modifying the DHCP options set? How can I generate server and client certificates and their respective keys on a Windows server and upload them to ACM? Amazon Elastic Block Store snapshots show no progress, or I receive the error "ConcurrentSnapshotLimitExceeded". How can I resolve the CMK key policy error "Policy contains a statement with one or more invalid principals"? Why does Amazon Redshift run the COPY ANALYZE process when STATUPDATE is turned off? Why can't I retrieve data points for CloudWatch metrics in the CloudWatch console? How do I change the VPC for an Amazon RDS DB instance? How do I resolve the "Courier fetch: n of m shards failed" error in Kibana on Amazon Elasticsearch Service? How can my Lambda function in a VPC access Systems Manager Parameter Store? How do I assign a static hostname to an Amazon EC2 instance running RHEL 7 or Centos 7? How can I use logs to troubleshoot issues with Hive queries in Amazon EMR? I accidentally denied everyone access to my Amazon S3 bucket. How do I delete Amazon S3 objects and buckets? How does Amazon Aurora for MySQL or PostgreSQL distribute workload between reader nodes? How can I troubleshoot cron jobs in the worker tier of my Elastic Beanstalk environment? How do I resolve "MalformedPolicyDocument" errors in AWS CloudFormation? Why is my CloudEndure replication process stuck at 100% with the "Finalizing Initial Sync" message appearing in the console? How can I disable public access for an AWS DMS replication instance? How do I identify which Amazon RDS DB parameters are in custom parameter groups and which are in default parameter groups? Can I migrate my Amazon Connect instance from a test environment to a production environment? How do I troubleshoot throttling errors in Kinesis Data Streams? How do I configure the hosted web UI for Amazon Cognito? How do I enable and configure GOSH on an Amazon RDS instance that is running MySQL?