I guess the Web Console is smart enough to differentiate the WD Firmware from the PMS binaries. You should see PMS version 0.9.16.6 is current. Out of curiousity, what kind of wi-fi router do you have? One of these is literally States away and is experiencing the same issues. I have had several issues, but they all seem PMS related and not hardware/OS related. Plex config page says there is an update available, but that I must install manually. I’m running a Linksys EA6500 AC router. Plex Blog; The Watch List; June 21, 2016 The Endless Summer with Plex and Western Digital. @ndipert - Not sure why you are having issues. So I don’t believe I have a defective device. Plex -enabled devices for streaming. It should be noted, I/we don’t have mine/ours yet but we’re all buzzing about them. Connecting the drive. Do you happen to know how to manually update the Plex firmware on this unit? The router is one off the best consumer grade router/ap’s I have owned. Many people will need step by step instructions to do the update. I use a western digital passport wireless pro. Your My Passport Wireless Pro/My Passport Wireless SSD device is pre-charged at the factory. Disclaimer: I typed the above manually (vs. copy/paste) and had to fix auto-correction of several “words”, so hopefully everything is correct or close enough for those inclined to do the manual update – I mostly wanted to post this for those that are anxious to update and just need a little reassurance that it is a trivial process for anyone with a little linux exposure. If you mean me (rsava), I have the RT-N66U running Merlins firmware (https://asuswrt.lostrealm.ca/). I was able to download it from the app but have no idea how to manually update, which is the only way to update. The USB / Wifi-Storage is related to the way of operation. For a manual update of the Plex App, you need to have the PMS as BIN file and then simply do a “Manual firmware update” but use this BIN file instead of a firmware file. I have noticed copying files over the wireless connection is pretty slow, but I have not measured it yet. @jorn Please check Plex Web’s server settings page again. I’d like to start a discussion on the new My Passport Wireless Pro. Here is a list of a few issues, and I’d like to start discussions on these to see how everyone else has handled things. please DON’T take this update message serious as this points to the generic PMS but not to the version for your My Cloud or My Passport. I then used (and still do) my Surface (wired) or one of my Mac Minis (all three wired) to connect to the Passport through my home network (my LAN, not the Passports LAN). Go to the firmware Tab on the MyPassport Web Console, Under “Manual Update” click “Update From File” and browse to your PMS.bin file. Please take a look here, where I described the update: Plex for My Cloud devices uses internal update procedure to offer new software updates. However, the battery level may not be at 100% when you take it out of the box as it may have been in transit or on the shelf for a significant length of time. The drive itself is connected to my LAN through my WiFi and I can see the storage drives on any device both wifi connected and hard line, but I cant get to the management interface from any of these devices, unless i connect to the My Passport Wifi directly. Update: I did find an article on WD’s website that seems to allude to updates being able to happen in the Plex GUI. On the TV, you will need to use the Plex app to do this. If there was a way to do that, I think that would solve many of my issues. I then turned on the WiFi Networks, found the SSID I wanted to use (I have 6 in my home and have connected to 4 of them so far) and provided the password. Plex PMS Update on My Passport Wireless Pro. Plex PMS Update on My Passport Wireless Pro I am having nothing but trouble with getting Plex to work on my 4 TB Wireless Pro. I have the Plex server running and streaming content off it fine. Aside from the problems already worked through (its tech, i get there might be some minor issues), the drive is just so unstable its worthless. If you’re new to wireless media-streaming hard drives, they’re basically a marriage of Wi-Fi hot spot and battery-powered USB storage. Same here, I can download a .tgz file with the update, but what then…. Yeah no easy way to do that yet, however, i’ve read its throwing false positives for new server update available. I have had several issues, but they all seem PMS related and not hardware/OS related. There are no instructions that I can find to get this update onto the device. It looks like page 9 of http://www.wdc.com/wdproducts/library/UM/ENG/4779-705151.pdf shows how you should do it. My normal data library for mp3s is setup in folders starting with /Music/{Genre}/Artist-album/*.mp3 T His makes things much easier to manage on my primary NAS and works fine with my Windows 10 installation of Plex. Here’s a link to my comprehensive HOWTO on setting up Plex Media Server on the WD My Passport Wireless. Many thanks for your review. Please take a look here at my short description: After uploading, lock the drive and use it as Wifi-NAS. There is an internal Dual-Band Wifi which operates as Access Point, not as Ad-Hoc. @jmail1 said: With much work I got it to work was able to get plex downloaded and started. Here you can connect to any other available wifi if you activate the right column. Also, the big issue I see here is I need a way to connect to the management page from a wired device, or really any other device that is also on my local LAN. 1. Getting media to the drive for Plex - If using this for Plex then we all already have an existing Plex library on a PC somewhere, interaction of this drive’s server with another server existing on the same network has some very strange problems. Use My Passport Wireless Pro as a portable media server and wirelessly stream media to a Smart TV, smartphone, or any other supported device with Plex. The following shall describe the way how to do this update. That is the only thing I could think of that may have started me off wrong. @bryananderson said: I then turned on the WiFi Networks, found the SSID I wanted to use (I have 6 in my home and have connected to 4 of them so far) and provided the password. The drive has no interface of any kind before this connection which leads us to the next issue. Hostname is based on the device name so if you renamed your device to, say, MobilePlex, then address would be http://MobilePlex or http://MobilePlex.local. As long as you have set the PWP to be discoverable when you connect to your home/work wifi, the device should be accessible via LAN. Do you happen to know how to manually update the Plex firmware on this unit? The device has up to 10 hours of battery time, can connect to and stream to up to 8 devices, and is currently the only portable Plex server. Plex organizes your entire media collection through a simple interface and enhances it with descriptions, plot summaries, film posters and more. So you have both, the connectionm to your device and an internet connection too which also can be used by the drive itself to download the Plex or firmware updates (which will be available soon). Once that chokes up, I can’t see any libraries of data already discovered. (lower red arrow). Be careful if you connect to public wifi networks, then please turn the sharing off (upper red arrow), If you click on the Wifi SSID you are connected to, then a dialog opens with “Advanced Options”. Not sure if there is not enough horsepower on the Passport or enough memory for the indexes. Plex for WD My Passport Wireless Pro Just released today. @rsava said: Connected USB, the wireless part of the drive is disabled. First a little about me: IT Manager, specializing in networks and PC troubleshooting for over 15 yrs, Plex user since its inception, Plex Pass holder for several years. Category: WD My Passport. So lets connect the drive to Wifi. The manual download that happens today directly from PLEX is a compressed TGZ as jmail1 mentions. The WD My Passport Wireless Pro combines an SD memory card reader, an internal hard drive, and a rechargeable battery into a pack-friendly device for backing up photos from a memory card while traveling. OK, Ive got this part working correctly now. I’ll let you know what I figure out. Make sure your My Passport Wireless Pro is connected to the Internet. The drive wont stay connected long enough to even do a media scan. (I have apples AirPort Extreme). Take a look at the Wifi section of the Web UI. I’m realistic, I agree it should be just my device but I can’t make that conclusion when, as I have mentioned, I’ve been working with a total of 3 of these devices. Plex organizes your entire media collection through a simple interface and enhances it with descriptions, plot summaries, film posters and more. So the ONLY way to setup the plex server or anything else with the wireless of the drive is to connect it to wireless. This enabled the drive to be seen in and from the other network, especially the network share can then be accessible. Plex media server ; The My Passport Wireless Pro is available in two capacities: a 2TB version which retails for $229 and a 3TB version which retails for $249. This answer explains how to update Plex Media Server on a My Passport Wireless Pro and SSD. it should now report 0.9.16.6 is “up to date”, @WingmanNZ said: That details the initial install, but I’m at a loss about how to do updates on this box, when the Plex Server Settings page for this unit tell me I need to do a manual install. it should now report 0.9.16.6 is “up to date”. support.wdc.com Hostname is based on the device name so if you renamed your device to, say, MobilePlex, then address would be http://MobilePlex or http://MobilePlex.local. You will need to do the encoding on your Mac ahead of time and upload formats that your iPad or iPhone understands to the My Passport Wireless. Well, after spending most of the day working out the bugs on this drive and figuring out most of the configuration issues, I am concluding that this drive is extremely buggy and quite honestly not worth the headache. Connected USB, you can not get to the management interface of the drive. tar xvf WDPassport_plexmediaserver_*.tgz . Before you ask, yes of course I have while testing this device taken all my other wireless devices including the Rokus offline. Use third party apps, like FiLMiC Pro, to capture and save footage directly to the drive, or LumaFusion to edit video in the field. Please feel free to post your comments and suggestions here or in the original post on the Plex Forums. I use FTP to move files, and on average I move 15 GB in about 7 - 8 minutes, consistently. First a little about me: IT Manager, specializing in networks and PC troubleshooting for over 15 yrs, Plex user since its inception, Plex Pass holder for several years. Plex organizes your entire media collection through a simple interface and enhances it with descriptions, plot summaries, film posters and more. So where do we get the PMS.bin file. Its dual band N-AC with a 2.4 and 5Ghz wireless. Using this drive as wireless storage on the road. Default hostname is http://mypassport on Windows or http://mypassport.local on Mac. Stream up to 8 HD videos simultaneously Connect multiple devices to your My Passport Wireless Pro and simultaneously stream up to 8 HD videos (8 videos x 8Mbps HD MP4 streams). If it was one drive i would say RMA, but this is 3 drives, 3 separate lans, 3 separate households actually, and they are all doing the same thing. I feel like we were given a device that was in no way tested. One purchased from amazon and the other two direct from WD. Could be a nice option for long vacation trips, cars, etc. I was really scared to do this (thinking it will brick my brand new media server) but it works. It does not pass the internet down to the connecting device. WD My Passport Wireless Pro Hands-on Review. 2. I’d like to start a discussion on the new My Passport Wireless Pro. Guesses? When I first turned on my drive, I connected with my iPad (I could have used my laptop, in fact I did one time) to the PWP via the Passports WiFi (192.168.60.xxx). This device checks the Plex update server and downloads from the server directly. Setup. No, doesn’t work at all for me like that, and on 3 different devices, on 3 different home LANs. As long as you have set the PWP to be discoverable when you connect to your home/work wifi, the device should be accessible via LAN. @leschan said: As it was scanning my movie library (and as it was about to finish after an hour), it stopped responding, and I couldn't access it at the regular url. Default hostname is http://mypassport on Windows or http://mypassport.local on Mac. A restart of the drive will see it reconnect for a few min only to have it drop again, as soon as the media starts to scan. Then I added the path for the mp3s. In this case, you get a dual-band 802.11ac hot spot and either 2TB ($230) or 3TB ($250) of storage. exit, Finally, start the Plex server (toggle “Streaming” back to on), Everything seems to be working and the version is now updated to 1.0.2.2413. My Passport Wireless Pro/My Passport Wireless SSD Power and Battery Status I experienced the same phantom update when not connected, but tonight I’m connected and it allows me to download the update unlike before. Use My Passport Wireless Pro as a Wi-Fi hub to share an Internet connection with up to eight (8) devices. Connecting the WD Pro direct at first, then turning on wifi that was on the same lan that the PC i was using also was on. Log onto the hot spot the My Passport Pro creates and you can stream music, video, or photographs from it to your laptop, tablet, or smartphone. I feel that this drive is a poor excuse for a product associated with either WD or Plex, I suppose its time to start posting reviews, others shouldn’t have to deal with this headache. It needs to be as simple as clicking a link on the server admin page. Glad to have a WD person on the forum. Maybe I can help with some explanation, how things are working with the My Passport Wireless Pro. I totally understand that is how it is Supposed to work, I’m stating that it does not work that way, not consistently. A: Answer Hi Phoenixguy78, The My Passport Wireless Pro/My Passport Wireless SSD drive can be used with Plex Media Server for streaming media to your computer, TV or various devices in your home. Initial setup of the My Passport Wireless Pro is fairly straightforward, though I did find myself referring to the user manual on a couple occasions. Looking at the contents of the tgz (compressed tar file) looked like it was just an archive of the plexmediaserver directory, installed to /usr/local on the passport, so I decided to simply copy it over and decompress it there: First, stop the Plex server (toggle “Streaming” to off on the Media tab of the Wireless Pro UI), scp WDPassport_plexmediaserver_*.tgz root@192.168.60.1:/usr/local/, ssh root@192.168.60.1 Powered by Discourse, best viewed with JavaScript enabled, My Passport Wireless Pro - First Impressions. Glad to have a WD person on the forum. But wait, doing that say on a laptop, uses your wireless adapter to connect to the drive, so this immediately takes you off the internet. @ChuckPa said: I recommend not to lock the drive for uploading bigger amount of data as the USB part is much faster than Wifi. Right now, we are testing the next release candidate for a new firmware and a new PMS version. Keep in mind that I have setup 3 of these devices for myself and others, purchased from different vendors and they all function the exact same way. However on the Passport, chokes on this many files and folders. The scanning will lockup while trying to discover all the mp3s. So much so it would take over a min to update the file directory, but the issues I had with getting it connected and getting it configured seem to be alright now. Only thing I’ve been able to see to download is the .exe file. Kind of frustrating as I am only using around 800g of the 3 TB of the passport. In this case, you get a dual-band 802.11ac hot spot and either 2TB ($294) or 3TB ($329)of storage. After a reboot it still wasn't accessible. JoergAndreas! Plex organizes your entire media collection through a simple interface and enhances it with descriptions, plot summaries, film posters and more. You can also use it for like a NAS box or even a direct-att… The issue is once the internet is turned off in My Passport Wireless Pro, I can no longer see the Plex server as one of the servers I can choose from in the iOS Plex App. The My Passport Wireless Pro currently costs $200 for a 2TB version or $230 for 3TB at Western Digital's online store. However it is so buggy and plagued with such a horribly slow wireless connection that it is unusable. Connect your My Passport Wireless Pro/My Passport Wireless SSD to the Internet. It looks like page 9 of http://www.wdc.com/wdproducts/library/UM/ENG/4779-705151.pdf shows how you should do it. Needless to say I have put this device through its paces, have found work arounds for most of the issues, but I know that there are many users who will have given up way before realizing the awesome potential of this device. I have noticed copying files over the wireless connection is pretty slow, but I have not measured it yet. I use the 5GHz band on my RT-N66U (with Merlins firmware) and I get pretty good data transfer speeds on my drive. Sorry for place holders, but I didn’t want this initial post to be as long as it could be. The current download gives the TGZ compressed. WD’s new external drive WD My Passport Pro is the first self-contained, fully portable Plex media server. I shouldn’t have used the term Ad Hoc, i was describing how the connection acts, not what type of connection it actually is. I purchased this immediately on the reputations of both Western Digital and even more so, on Plex. Maybe I just ran across an anomaly last night? This answer explains how to update Plex Media Server on a My Passport Wireless Pro and SSD. If the hostname doesn’t work, the PWP should also be accessible via the DHCP or static IP address that your router assigns (e.g. In addition, both the My Passport Wireless Pro and My Cloud Pro Series devices are also compatible with the Plex Media Server and My Cloud OS 3 … Technology › Tech Reviewsindianexpress. The only way to do this is a direct adhoc connection from a laptop(or other wifi device) direct to the drive. I really want this device to deliver, it is exactly what Ive been hoping for, for years. I did the movie library first. cd /usr/local Plex Server Setup - Lets talk about this later once we deal with 1-3. I have about 340 movies and about 45,000 mp3s. However, thinking about how I want to use this drive, this technology, and how it will be used in every day life has me frustrated. Wireless Access and 4K Streaming My Passport Wireless Pro creates its own fast 802.11ac Wi-Fi connection so you can wirelessly connect to your drive to access and view saved photos or smoothly stream 4K video directly to your phone or tablet using the My Cloud app. Where do we go about getting the BIN file? Plex Server Use - Same, lets revisit. if a new update for Plex Media Server is availabe, then it will be shown in the web interface of My Passport Wireless Pro: Click on “Available Updates” and follow the instructions as shown: That’s all. The WD Passport Wireless Pro can also appeal to the general public or for downtime of the creative professionals. It is a connection only to the drive and direct to the drive. Use My Passport Wireless Pro as a portable media server and wirelessly stream media to a Smart TV, smartphone, or any other supported device with Plex. The drive is very inconsistent and extremely cumbersome to work with and setup. Mine updated fine from the management interface that you get to with 192.168.60.1 . If you’re hiking through snowy conditions or rafting to your next destination, you can be pr… Am I the only one seeing these problems? 192.168.1.123). JoergAndreas! Glad to know someone was able to do this, it seemed like a big oversight to me. The Western Digital My Passport Wireless Pro is an external single-drive network hard drive containing its own WiFi hotspot and the ability to install Plex Media Server.The device is not capable of transcoding video on its own, so many people might think of it more as a “companion” Plex Media Server rather than something to fully replace a more capable computer- or NAS-based server. This is the IP which the MPPW Pro has received from there. USB - works flawlessly, as any WD external drive should and does, but we all did not buy this drive for its quick USB file storage, we got it for at the very least, wireless connectivity to our files. However, the battery level may not be at 100% when you take it out of the box as it may have been in transit or on the shelf for a significant length of time. I was able to download it from the app but have no idea how to manually update, which is the only way to update. You can now access the My Passport drive from your smartphone. Just took a while. I can tell you that my setup is rock solid. Plex Forum – 29 Jul 16 The hardware is handled by the My Passport Wireless Pro, a battery-powered portable hard drive that can run standalone for 10 hours, charge mobile devices, and back up data via SD or USB 3.0. I have no idea how. If my math is correct, (haven’t had to do it in a while), thats about 280 Mbps. This year’s Wireless Pro is an evolution of the original My Passport Wireless, which first spun up its platters in 2014. With Plex, you can beam your locally stored media to any nearby devices. It starts, 2 or 3 items pull down metadata and then the drive disconnects and plex sits and spins. The connection troubles are so bad it is even useless as just an external hard drive. That older version was hobbled by 802.11n Wi-Fi, which just wasn’t fast enough for HD streaming - we got constant buffering when trying to watch videos. It’s weird that your devices don’t do passthrough internet. Cheers, Jürg I can’t hand this device off to my parents to have them do some type of file manipulations. Stay tuned. When the Install Plex Media Server window appears, select the Download and Install option and click Next. ... How to install WD My Passport Wireless Pro drive on mobile devices process successfully completed. Then the storage will be still available and accessible as network share \\192.168.60.1\Storage\. Its on the firmware page. There's also a non-portable NAS option, the My Cloud Pro … I gave up on the music and deleted the library. Yes Joerg, Thanks for the response. I have two of these (one 2TB and one 3TB) and they both have no problems doing so with both my home wifi or through any of our smartphones’ hotspot. I own 6 Roku all running on the 5Ghz band and numerous other wifi devices and never have the slightest problem with streaming my Plex server from my PC. Jan All my other apps do only Plex not which is very annoying. Sorry just realized you are asking about the plex side of things. I have to manually add it via IP address and port every time Plex is closed or the device woken up after being idle. It’s even accessible as a Windows/SMB share. I got around this by using a second USB wireless device and connecting the drive direct to it, freeing up my laptops adapter to get the internet. Thanks, I will do some more checking on my end. Once connected and fully setup this drive is a dream come true for plex users, its just very buggy. WD My Passport Wireless Pro -- How do you reinstall Plex? I will do some more checking and let you know. I found that if the devices internet connection is disabled, the plex UI reports that an update is available, even if the latest (0.9.16.6) is installed. My Passport Wireless Pro Power and Battery Status HOWTO on the Plex Forums I hope you’ll enjoy it. I still think its a bit flakey, had some trouble with it being extremely slow over wifi to transfer any files. Neither the Twonky or Plex Media servers are sufficiently powerful to do any on the fly encoding. I’m hoping the new server update will help. Click on “Advamced Options” and you see the IP address of the “WAN” side. We can return to this as well. You can also use it for like a NAS box or even a direct-att… You need to “share content on this network” - which also appears as question during establishing the connection to another wifi. Hi all! I had a similar issue. You can do it just like you update the OS Firmware. The drive however does get internet. Out of curiousity, what kind of wi-fi router do you have? If you’re new to wireless media-streaming hard drives, they’re basically a marriage of Wi-Fi hot spot and battery-powered USB storage.