On YouTube TV video on demand (VOD) the screen will go black after a block of commercials. We'll share the feedback over with them, however, the channel provider will likely need to address the issue within their channel, and/or provide an update to help resolve it. YouTube TV also lets you add movies to your account DVR so you can come back and watch a movie whenever you want. It may still be using the Adobe Flash Player plug-in, which is not supported by YouTube, and can sometimes bring about issues with playing videos. @SHM  Our internal process doesn't use that type of tracking. • Watch major broadcast and cable networks, including ABC, CBS, FOX, NBC, NFL Network, ESPN, HGTV, TNT and more, including your local sports & news channels. Learn more. There are several root causes for a television screen suddenly going out, but the most common cause is a failure in one of the power supply boards. Hey Roku Support, can you comment on this? I’m connecting to the 5Ghz SSID. How to Fix Youtube Videos Black Screen [Easily] Method 1: Sign out of your YouTube (Google) account. We understand that you are unable to watch the YouTube TV in your Roku device. YOUTUBE videos quit working two days ago on my … Cause 1. Thus, there is a need to perform this process and to do so you need to follow the steps below: Press the menu button on your remote. Re: Screen goes black when selecting channel in YouTube TV. Further confirming the notion that video usage is returning from the place from which it came, the humble living room, YouTube used this weekend’s IBC Show in Amsterdam to report that usage of its platform on TV sets is up 45% in the European Union. They have better insight to their channel so they will help you to resolve this issue. HELP. Videos play audio just fine but have a black screen, even the ads. So, we decided to find the reasons behind this issue and suggest some working solutions. YouTube TV also lets you add movies to your account DVR so you can come back and watch a movie whenever you want. Flat screen plasma tv turns on but no picture or sound repair. It would be nice if the Roku and Youtube TV experts actually worked together and pooled resources to find a fix for it. YouTube TV Base price ... including original TV series like Daredevil and Orange Is the New Black. If you're seeing a black screen with no video while watching YouTube, you may have run into an issue caused by an intermittently faulty filter in EasyList that occasionally hides the video player instead of the ad. This is happening daily, at least 3 times a day now!!! Huge websites such as YouTube, with millions of users every day, are bound to have a few bugs. Totally infuriating. We apologize for the delayed response. 2020-12-13 04:50:03 @Desert_Glory @NYYFan12 @Suns @FOXSPORTSAZ @hulu It’s not them blame @FOXSPORTSAZ no matter what they say. I am working with Youtube TV support now, but their support people seem to be running me around in circles. Otherwise, the person I reach out to will have no clue and will be unhelpful. Is your router broadcasting a 2.4 or 5GHz wireless network? YouTube on Android TV the interface runs fine until I launch a video. - Does this same behavior occur in other channels, such as 'The Roku Channel', 'Crackle', 'Hulu, 'Pluto TV', etc.? @SHM @DavidDark  Thanks for the notes here to let us know what you're seeing. Apps General Discussion. YouTube’s black screen problem can be caused by bad browser extensions, ad blockers, or even hardware problems. Reasons Behind the YouTube Black Screen and Solutions: If you are facing the issue of YouTube videos black screen, there are multiple factors can be the reasons. The only out is to hit the Home button and start over. Brand new 4k Roku Streaming Stick + with Verizon Fios 300Mbps. I have to hit the Home button to go back to the Roku home screen. !. Sometimes, the user isn’t at fault. Your ISP or the wireless router manufacturer can help you do this. Microsoft Edge 40.15063.6 on a Windows 10 ThinkPad corei5 machine. Bad video drivers and an incorrectly configured browser can also be the root of your issues. If not, you'll need to contact the channel developer (YouTubeTV) directly to report the issue you are seeing in their channel, and request additional support. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Part 3: How Do I Fix YouTube Black Screen on a Phone? It’s a Pandemic Winter! My input here is specifically that this problem NEVER happened with Amazon FireTV. I have the router set to auto for channel width and  auto for channel number. I have Frndly TV which is very similar to YouTube TV (wife loves her Hallmark movies) and that works perfectly. Screen goes black when selecting channel in YouTub... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. We have reported this issue to YouTube and investigated alongside them. At this point, it looks like we’ll need to go ahead and get you in touch with the experts over at YouTube support so they can continue looking into this issue for you directly. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. I don't believe the TV has anything to do with the issue. As you can guess, YouTube video black screen problem can be caused due to many reasons. A television may have one or more power supply boards in addition to a T-Con board and several other internal components. So if the video you are watching contains illegal or unhealthy contents, you need to close the web page to solve the YouTube black screen. I'd like to add some input here. Or perhaps some configuration or features on your old web browser are messing with the YouTube player. This appears to relate to a content issue that they will need to address in their systems, and isn't something we're able to resolve unfortunately. Now let us take up the major issues and suggest some viable solutions. How about a fix? Thanks...I'm just taking wild shots in the dark, at this point. We explain your options when you have a cracked TV screen in an LED & LCD TV. The YouTube Black Screen can many types. I've tried using different accounts too, with the same result. I've uninstalled Netflix and reinstalled, after rebooting the Roku. When the YouTube app on your phone or tablet displays a black screen instead of playing a video, or you only hear audio with no video component, there may be a problem with the app. Screen goes black when selecting channel in YouTube TV. With the recent addition of Viacom channels (BET, MTV, Comedy Central, etc.) The Roku devices are the only devices connecting. Thankfully, the problem can easily be fixed as it is mostly caused by the app itself. I'm spinning my wheels with Youtube Support. I recently switched to YouTube TV using Roku Express, and I have the same issue, especially on startup: When I select a program to view on YouTube TV, I sometimes get the swirling circle, then the screen goes black and nothing happens. Cause 1. Brand new 4k Roku Streaming Stick + with Verizon Fios 300Mbps. Even when I call up my own videos I still get a black screen. I checked nearby routers and none are on the same channel. Well, let’s fix it, then. In this article, however, we have a detailed tutorial on what to do if the video displays a black screen. I have problems with Netflix on the same Roku, where Netflix will not load. Whe I go to YouTube to view videos either directly or from other websites all I see is a black screen. How To Fix YouTube Black Screen. Click on a problem and press PLAY (center button), you get a swirling circle (like it is trying to download programming), then the screen goes black. If your schedule doesn’t work out, there’s also free unlimited DVR storage space, so you don’t have to miss a moment. Most of the time, I have to power cycle the Roku and go back in to YTTV and it will work. How to Fix YouTube Black Screen Android/iOS. It's almost enough to drive a person back to a cable company. However, if YouTube’s black screen problem is something that happens to you constantly, you might have a problem on your end. How to FIX LG TV black screen if it wont turn on completely. YouTube TV has the live TV content you want from 85+ top channels. Everything else is 2.4. It would be nice to hear something official from Roku. Here are some steps you can take that should correct this issue: Refresh the page. Well, I heard back from Roku support. I know we don't have a bandwith issue, but your information gives me a few things to investigate this weekend. Now let us take up the major issues and suggest some viable solutions. The YouTube TV home screen gives you recommendations to watch. This happens when I switch from one program to another and requires me to start another ROKU channel then restart YTTV. Sometimes, it’s your connection, and sometimes your computer, that is causing the issue. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have to either go in and then back button to get the Cancel/Exit selections and exit out to close the app. Edit: audio works fine but the black screen keeps showing. Thanks, Tanner. Included: unlimited cloud DVR storage space so you can record your favorites, and stream them wherever you go. This happens daily, on all my Roku devices with Youtube TV. This happens when I switch from one program to another and requires me to start another ROKU channel then restart YTTV. Forums. Typical. They seem to be pretty brain dead there. Part 3: How Do I Fix YouTube Black Screen on a Phone? We have requested as quick of resolution as possible, but I haven't heard any further updates. Cause of the Vizio TV Black Screen . I can't hit the back button to get out. • Watch on your smartphone, tablet, computer, smart TV, or game console, and on your big screen via Google Chromecast, Roku player & TV, and Apple TV. To learn how to fix YouTube black screen issue on Android/iPhone, follow these steps: Here are some steps you can take that should correct this issue: Refresh the page. Enter your 5-digit ZIP code in the above “Channels” section for a full list of your area’s channel lineup. Don’t know How to Fix YouTube Black Screen. Manufacturer Support & Warranty Resources. When going into YouTube TV, right button to "Live", down button in the guide to a channel, select channel, and I get blank screen. Our team has been in direct contact, and have provided the reports that we've heard. Screen goes black when selecting channel in YouTube TV. I setup everything else to use the 2.4Ghz. I agree. Browsing YouTube … Enjoy local and national live sports, breaking news, and must-see shows the moment they air. Few Tips in this video to help you with your television black screen. They're passing the buck to Youtube! Wifi speed test comes back at 256Mb/219Mb. Screen goes black when selecting channel in YouTube TV. Navigate to Settings and click on Support. Thankfully, the problem can easily be fixed as it is mostly caused by the app itself. Have you tried changing the wireless broadcast channel on your router to something different, that is not in use by another network nearby? Screen goes black when selecting channel in YouTub... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Reasons Behind the YouTube Black Screen and Solutions: If you are facing the issue of YouTube videos black screen, there are multiple factors can be the reasons. Do you have a reference number I can give them? Does this same behavior occur in other channels (Apps) while streaming on your Roku device? Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. The first thing you should do is to restart your phone when you encounter the YouTube black screen Android/iOS issues. Previous Next Sort by votes. No replies? Community content may not be verified or up-to-date. I have tested my bandwidth and have no issues, I have removed and re-added the YouTube TV app all with no luck. You can fix this type of problem by clearing the app data or cache, but restarting the device sometimes works. I am keeping a close eye on this, and will be sure to share any updates that I hear. The router is 30 feet away with only one wall in between. What kind of tv are you using your's with? Not just Windows or Mac systems, users also get the YouTube black screen on their Android or iOS devices as well. Maybe the black screen on YouTube has nothing to do with your ad block, Chrome, or your network connection. If it is an app issue, I don't understand why Roku isn't concerned enough to address the app issue directly with YTTV. I'm on the verge of switching back to Amazon just to avoid this issue as it has a serious negative impact on my viewing experience. YouTube: TV Screen Viewing Up 45%. Am I the only person experiencing this issue? If multiple channels are experiencing an issue with loading content (sometimes a black screen occurs in a channel when it is unable to load the content it is attempting to retrieve), this usually indicates an issue with your network or connection. Apps. The video is just a black screen‚ No loading icon. Shares. Steven John/Business Insider The "Live" TV tab shows you everything that's playing right now. Having ample bandwidth available doesn't always rule out network connection or communication related issues that can occur. How to Fix YouTube Black Screen Problem 1. The Hulu & Netflix app on the Samsung QLED UHD HDR Smart TV can often cause a black screen. If you are looking for a solution to fix an Element TV that has a black screen or a no signal error, this may be the solution on how to fix it. • Cable-free live TV. easy ways to fix LED TV has sound but no picture repair, watch this TV repair service troubleshooting guide. Then sometimes if I go back in, it will work. It's unfortunate to know that you feel this way. Thank you for your response. I can't hit the back button to get out. We too have been having issues with YouTube TV on Roku Premier. So if the video you are watching contains illegal or unhealthy contents, you need to close the web page to solve the YouTube black screen. Enjoy local and national live sports, breaking news, and must-see shows the moment they air. Several users have remarked that the problem ceases to exist once the log out of their Google account or once they open the video in an incognito tab. Same thing plays well on other browsers. Details. Brand new 4k Roku Streaming Stick + with Verizon Fios 300Mbps. Since then, I too have been seeing the intermittent (but frequent) black screen / frozen YouTube app situation. From my google searches, it sure seems like this has been a known issue for a while. I changed from Amazon FireTV to ROKU a few months ago. I hope this input helps as I like the ROKU but cannot continue to use it with this particular problem continuing. Give us HBOMAX already!! YouTube TV lets you stream live & local sports, news, shows from 85+ channels including ABC, CBS, FOX, NBC, ESPN, HGTV, TNT, and more. No cable box required. Instead, it could be an issue with a bad GPU driver instead. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Since then, I too have been seeing the intermittent (but frequent) black screen / frozen YouTube app situation. Below is their reply to my reporting the issue to them. I have tried disabling the app, downloaded the most recent update, and re-enabled the app and the problem persisted. YouTube TV is a subscription streaming service that lets you watch live TV from major broadcast and popular cable networks. Basically, YTTV app crashes! What's more, the illegal or unhealthy videos are forbidden by YouTube. You and the family get your favorite live sports, news, shows, movies, and on-demand entertainment. If you do not log into your YouTube account, you can sign in the account to check if there is still black screen on YouTube. Method 2: Refresh the page or restart your web browser. Included: unlimited cloud DVR storage space so you can record your favorites, and stream them wherever you go. YOUTUBE quit working. We regret the inconvenience caused. Nevertheless, if YouTube videos are showing black screens without sound, you may as well check … YouTube TV is a live TV streaming service with more than 60 channels for $64.99/month. Guide kids but select channel and audio is heard for a couple seconds and goes out and screen is black. The black screen issue on your TV screen is one of the problems that is probably solved by updating the firmware of your TV. Browsing YouTube … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The only way out is to press HOME to go back to the Roku home screen. Cause of the Vizio TV Black Screen . Thank you for the feedback, Tanner. It would be in their mutual interest to find a solution, as it extends to their bottom lines. This happens on all my Roku devices. Basically, YTTV app crashes! Seems this issue has been around for quite a while. Support forums and discussion threads are filled with discussions regarding this issue and possible solutions. I have to hit the Home button to go back to the Roku home screen. I'm primarily experiencing this problem on our downstairs tv, with the youtube tv. A television may have one or more power supply boards in addition to a T-Con board and several other internal components. It’s a Pandemic Winter! If restarting does not work, you can try clearing the YouTube app's data to fix the YouTube black screen … !. If I go back in again, same thing. Local and regional programming is also provided with YouTube TV, offering complete local network coverage in over 98% of US TV households. By Daniel Frankel 17 September 2018. Thread starter Dizzy Harris; Start date Apr 14, 2016; Tags User Accounts Video; Sidebar Sidebar. Since then, I too have been seeing the intermittent (but frequent) black screen / frozen YouTube app situation. Watch and subscribe (Desktop, Mobile and other devices), Android, Viewer. YouTube Black Screen is perhaps the most-reported problem when it comes to the biggest platform for video content. I believe the issue is tied to the app, because I watched youtube signed into my accounts on a desktop at work yesterday just fine. Shares. Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. Can't find away to fix this problem any1 have any suggestions please leave it in the comment section below We explain your options when you have a cracked TV screen in an LED & LCD TV. Log-out of Your Google Account. Since YouTube displaying black screen is … Are You Facing Youtube Black Screen? Basically, YTTV app crashes! What's more, the illegal or unhealthy videos are forbidden by YouTube. - If you connect your Roku device to a different network, such as a mobile hotspot, do you observe the same black screen/loading issues? I have the router set to automatically select between 2.4 and 5 and the downstairs tv is in the same room as the router. @SHM Thanks for the follow-up. Give us HBOMAX already!! When your YouTube mobile app displays a black screen instead of playing a video there are some types of problems with the app. Manufacturer Support & Warranty Resources. Not just Windows or Mac systems, users also get the YouTube black screen on their Android or iOS devices as well. To learn how to fix YouTube black screen issue on Android/iPhone, follow these steps: Continuing to follow up with YouTube support would the best way to get additional information regarding the issue. This plan includes local channels, 31 of the top 35 cable channels, and regional sports networks (RSNs) in select markets. The not so smart tv seems to take orders better. Basically, YTTV app crashes! If you do not log into your YouTube account, you can sign in the account to check if there is still black screen on YouTube. This seems to be mainly an issue on our downstairs tv and I'm wondering if there might be some kind of product conflict. Then this article is for you only. D. Dizzy Harris Commendable. Further confirming the notion that video usage is returning from the place from which it came, the humble living room, YouTube used this weekend’s IBC Show in Amsterdam to report that usage of its platform on TV sets is up 45% in the European Union.